Help and Support
Class Access Digital Comics – Free Sampler – Help and Support – Licence
Fun and easy to use, but help is here if you need it!
General Questions:
Do you offer simple PDF versions of your comics? Funny you should ask! We have launched a trial of Easy PDF Erotic Digital Comics! Only select titles are currently available for the time being. These are the comics as they were printed and don’t contain any extras that can be found in our Secure Digital Comics.
Can I “upgrade” from my Secure Digital Comic to a PDF? The PDF comics are actually a downgrade as our secure digital comics were created with extra’s, bonus materials, and gallery items as Deluxe Editions! We will continue to sell both versions and are not able to provide an automatic “upgrade” or “downgrade”.
How do Secure Digital Comics work? Our digital comics are special PDF documents that are licensed for each person. When you purchase a comic your will receive an email with links to download both the comic and the reader. The reader is like Adobe Acrobat Reader, but specialized for secure documents.
Will I have to set up and remember passwords? Nope, your “key” unlocks all your current and future purchases without ever setting or remembering any passwords.
Can I view them on a Mac? Yes you can! Just make sure you install the right reader!
How about an iPad? Our Secure Digital Comics are not formated for Ipad or Android tablets, but our Simple PDF comics are!
Do the PDC Comics expire? Because these are digital files with a viewing program, they are licensed to you. Your license is for a year and is automatically renewed at no cost to you, as long as Class Comics continues the Class Access Digital Comics service.
Step by Step Instruction for Secure PDC Comics:
Download and install the viewer software.
1. Click on one of the following link for the PDC Viewer: MAC or PC
2. Save the Lizard Safeguard PDC viewer program to your desktop.
3. Double-click SafeguardPDFViewer_v25.exe or PDCViewerSetup.dmg to install.
Unlock your license
1. Your License Key will be emailed to you.
2. Drag or copy the license file (safeguard_license.llv) to your desktop.
3. Double-click on the (safeguard_v_license.llv) file. This will unlock your reader.
View the Comics:
1. Save the comic file (.pdc) to your desktop or a computer folder.
2. Double Click on the comic file.
3. Enjoy!
A Video is worth a million words:
The easiest way to understand the process is to watch it!
Please enable Javascript and Flash to view this Flash video.
Having Trouble?
The comics I bought in 2009 don’t work on my Mac even with the Mac Viewer! No problem! Just write us an email with your order number (if you know it) and we will send you updated files!
I ordered my comics more than a day ago but haven’t received my Activation Key. We probably sent it to you, but it may have been caught in a Junkmail or Spam folder. Don’t forget to check your online folders for Gmail! If it’s not there, or you accidentally deleted it, please email us to resend it.
How long will I have to wait for the key to be emailed? You will be able to download your comics right away, but we process the Actication Keys manually. This means there will be a delay of anywhere from 15 minutes to “the next morning”. Most orders will be processed within two hours.
My Mac is saying “Unable to initialise License Store.” You need to have the Admin User Account access to properly install the viewer and authorize your key. After that you can open the comics with any user account.
Can I print the comics out? Our digital comics are designed for the screen! To keep within reasonable file sizes, they are not print resolution and printing is also restricted in the reader.
How many computers can I put the comics on? You can read the comics on up to two computers.
Where do I get the Activation Key from? An email will be sent to you with the Activation Key. It may be in your Junk Mail or Online Spam folder!
Where do I get the comics from? An email will be sent to you with download links. The download page looks like the shopping cart except it has a download button at the bottom. Don’t be confused!
Everything Else:
Can I get a refund after I have viewed the comics? Like the paper comics, you can’t read and enjoy them, then return them afterwards! Please download our free sampler before making a purchase to be sure you like the digital comic format.
I have a different problem or want to extend my gratitude! No problem, we want to hear from you either way! Write us HERE!
Can I hide these files? Sure, just change the file names so they are not recognizable to others using my computer. You can rename the file and it will work fine as long as you leave .pdc as the extension. You could also change the .pdc extension to stop the file from being opened, then change it back again to view the file later.
